Confirm the selected package
Use the guest's accepted package and identify the included services, duration records and supplied conditions. Keep an upgrade request separate until accepted. A voucher name alone may not establish which current package the guest is entitled to use.
Check the sequence and resources
Compare the proposed treatment sequence with confirmed practitioner and room availability so reception sees any gap or room conflict before confirming the visit.
Record the whole visit's confirmation
Prepare a clear confirmation of the accepted services and timing. If only part of the visit is confirmed, say which part remains pending. Track later changes against the same visit so staff do not work from separate versions.
Work you can get help with
Illustrative scenario using sample information.
Confirm the selected package
- What you provide
- Accepted package or voucher terms and guest selections.
- The useful result
- A service list with unresolved entitlement questions.
- When the task is complete
- The administrator confirms the applicable package.
Check the sequence and resources
- What you provide
- Proposed sequence and checked staff/room availability.
- The useful result
- A visit plan with resource conflicts or gaps.
- When the task is complete
- The scheduler and practitioners confirm the appropriate arrangement.
Record the whole visit's confirmation
- What you provide
- Accepted sequence, booking statuses and changes.
- The useful result
- A single visit confirmation draft.
- When the task is complete
- The spa verifies the bookings and records the guest's agreed arrangement.
Questions you may have
Can the assistant decide a safe treatment sequence?
No. Qualified practitioners determine suitability and sequencing. The administrative plan follows their decisions.
Does this cover medical spa treatment?
This page concerns non-medical visit coordination. Medical services require their own professional and data-handling process.
Sources and further reading
- Create and manage service packages (4HANDS+)
Altegio documentation describes a package of several services performed sequentially or in parallel by different staff members, and scheduling the visit.
This is a specific vendor feature; its documentation says availability is being expanded gradually. It does not prove that every resource was confirmed at an actual spa.
2026-11-04
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