Identify the stored set
Use the set identifier from the intake record and keep the associated vehicle or customer reference. Do not merge sets simply because an address or surname matches. Where a label and register disagree, make that discrepancy explicit for a physical check.
Prepare the collection list
Connect each confirmed booking to the set ID and recorded location. Keep a proposed appointment distinct from a confirmed one. If the location is missing, assign a stock check rather than assuming the set remains in its previous bay.
Record the actual handover
Retain the collection or installation record against the same set identifier. A moved set is not necessarily handed to the customer. Record the actual outcome and any remaining stored items so the register can be reconciled at the end of the shift.
Work you can get help with
Illustrative scenario using sample information.
Identify the stored set
- What you provide
- Set IDs, intake record and storage labels.
- The useful result
- A matching list with duplicate or uncertain references.
- When the task is complete
- Staff confirm the physical set against its checked record.
Prepare the collection list
- What you provide
- Booking confirmations, set references and storage locations.
- The useful result
- A collection preparation list with location gaps.
- When the task is complete
- The team locates and checks the intended sets.
Record the actual handover
- What you provide
- Prepared set list and staff handover records.
- The useful result
- A reconciliation of prepared, issued and still-stored sets.
- When the task is complete
- Staff confirm the register reflects the physical handovers.
Questions you may have
Can a customer name identify a set on its own?
Not reliably when more than one set is linked to that person. Use the checked set identifier.
Does this decide which tires are safe to fit?
No. Technical inspection and fitment decisions remain with qualified staff.
Sources and further reading
- Tyre hotel software: seasonal tyre storage by registration
The vendor describes linking a stored tire set to the customer and vehicle, its storage location, and a dated record of its release.
This describes vendor features without independent verification that they work. UNKNOWN whether the described process includes agreeing on a future pickup date.
2026-11-04
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