Separate booking from attendance
Use a lesson reference and record the actual attendance status. A calendar entry may be planned, cancelled or completed. Where the tutor has not confirmed the outcome, keep it unknown rather than deducting the lesson from the package.
Link make-up sessions to the original
Keep the cancelled lesson and its replacement connected so they are not counted twice. Use the actual cancellation terms supplied for the package. If the policy or decision is unclear, show the disputed entry instead of deciding the family's entitlement by assumption.
Prepare a balance the family can follow
Show the starting entitlement and the checked sessions behind the remaining balance. Keep learning assessments out of this administrative summary. A useful explanation identifies the exact unresolved item if the total cannot yet be confirmed.
Work you can get help with
Illustrative scenario using sample information.
Separate booking from attendance
- What you provide
- Package reference, lesson IDs and confirmed attendance.
- The useful result
- A lesson-status list that separates completed and uncertain sessions.
- When the task is complete
- The administrator resolves missing attendance with the tutor.
Link make-up sessions to the original
- What you provide
- Cancellation record, replacement reference and agreed package terms.
- The useful result
- A reconciliation of original and make-up lessons.
- When the task is complete
- The administrator confirms how each changed lesson affects the balance.
Prepare a balance the family can follow
- What you provide
- Checked lesson history and package entitlement.
- The useful result
- A plain-language balance statement with any open exception.
- When the task is complete
- The administrator checks the statement and records the resolved balance.
Questions you may have
Can the assistant assess the student's progress?
This workflow concerns attendance and package records, not educational assessment.
Should a make-up booking always consume another lesson?
Use the actual package terms and the administrator's decision. Link it to the original session to avoid double counting.
Sources and further reading
- Regular Lessons
GoStudent's instructions describe rescheduling lessons, a tutor accepting or rejecting a request, and how bookings and cancellations affect lesson credits.
The availability and expiration rules for credits apply to GoStudent, not every tutoring package. The documentation is not independent verification of platform behavior.
2026-11-04
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