Record the actual move-out state

Use the unit reference and the checked move-out record. Keep key return, inspection and outstanding questions separate. A notice to leave does not establish that the apartment has been vacated or that its condition has been assessed.

Track authorised work

Connect each approved repair or cleaning task to its responsible contractor and recorded outcome. A booked visit is not completed work. Keep proposed additions separate so the turnover summary does not imply they are authorised or included in a contractor's price.

Prepare the next handover

Compare the unit's completed repair and cleaning checks against the planned move-in date, showing which open item still needs the property manager's sign-off before key handover.

Work you can get help with

Illustrative scenario using sample information.

Record the actual move-out state

What you provide
Unit reference, move-out status and checked handover notes.
The useful result
A move-out record with unconfirmed items.
When the task is complete
The property team confirms the actual move-out state.

Track authorised work

What you provide
Approved work list, contractor appointments and completion records.
The useful result
A unit-specific work list with dependencies and open decisions.
When the task is complete
The property lead checks the completed work and resolves remaining items.

Prepare the next handover

What you provide
Readiness decisions, handover date and outstanding work.
The useful result
A next-handover brief with unresolved dependencies.
When the task is complete
The authorised property lead confirms the arrangement and records the actual handover.

Questions you may have

Can the assistant decide habitability?

No. Use the appropriate inspections, standards and authorised professional decisions.

Is this another general maintenance guide?

The focus is the transition between tenancies, with a unit-specific sequence and handover decision.

Sources and further reading

  • Property Maintenance Guide

    The chapter on preparing a vacant unit connects an inspection after move-out with work orders, scheduling, and preparation for reoccupancy.

    This is an older guide for local public housing managers in Massachusetts. It illustrates an administrative process, not universal rental rules.

    2026-11-04

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